GristwoodMills Clinic Ltd
Biddesden Farmhouse • Rooksdown Lane
Basingstoke • Hampshire • RG24 9NT

Cancellation Policy

Your appointment is reserved specifically for you. We therefore ask that you notify us as at least 24 hours in advance if you wish to cancel or reschedule your appointmnent. Late cancellations and "no show" appointments cost us precious time and money, therefore if we receive less than 24 hours notice of cancellation 50% of the treatment cost will be charged. "No shows" will be charged the full cost of the treatment.  Thank you for your understanding.

We will also ask for a £42.50 deposit to be paid up front for all new patient/first initial consultation bookings to secure the one hour apppointment slots.

Privacy Policy

We respect your privacy and take it very seriously. We will only use your information to provide any services and/or details you require from us. We will never pass on your details to third parties, unless specifically requested by you to do so, in the interest of your treatment with us. From time to time we may need to contact you by telephone, text message or email to confirm appointments, or inform you of any other matters regarding your treatment. We will require you to sign a consent form indicating that you agree to this which will be kept in a secure file with your treatment notes. The only data we gather through this website is via the contact form. This data is never used for marketing purposes and never resold. This data is stored for a maximum of 60 days and then is automatically deleted. Any information given during treatment (consultation notes) will be kept for 7 years after the final treatment is given. We use a secure data shredding company to dispose of any old notes that are no longer in use.  

Contact Us

Tel • 01256 816919


General Enquiries

Please use the form below to enquire about any of our services at GristwoodMills.
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Our location

To find our location please go to Google Maps

Biddesden Farmhouse, Rooksdown Lane, Basingstoke, Hampshire, RG24 9NT

Follow signs from Basingstoke for the A339 heading towards Newbury.  After the roundabout for Limes park and Roman Road, look for the "Weybrook Park Golf Course" sign (brown sign with a flag) and turn right into Rooksdown Lane, we are at the bottom of the lane after the entrance to the golf course on the left our house name "Biddesden Farmhouse" is clearly marked by the height restriction bar and then outside the house. Please note the height restriction bar is 6ft 6" in height and just after the golf course entrance. If you require access for a vehicle higher than this please contact us prior to your appointment.